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Transformational Outsourcing
can be applied for Business processing areas where cost of services need to be optimized while enhancing the quality of services and retain control of operations.

 
It is applicable for the following functions
 

      Back Office Operations

              Accounting services : General Ledger, Accounts Payables and Receivables
             
Full spectrum of back office functions covering all five levels:
                     
Data Entry
                     
Rules based processing
                     
Decision making
                     
Direct customer interface
                     
Expert knowledge services
             
Call center (CRM functions)
             
Insurance & Health care: Claims processing, Mortgage processing

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       Information Technology services

              Application Development and Maintenance
             
Collaborative Product development: R & D
             
e-business
             
Test lab
             
Help desk services

 

Methodology

 

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